Browsing OpenAire by Author "Irastorza, Jon"
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Tracking the Expression of Annoyance in Call Centers
Irastorza, Jon; Torres Barañano, María Inés (Springer, 2018-08-26)Machine learning researchers have dealt with the identification of emo- tional cues from speech since it is research domain showing a large number of po- tential applications. Many acoustic parameters have been analyzed ...