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Krisia albiste(a) denean
(Servicio Editorial de la Universidad del País Vasco/Euskal Herriko Unibertsitatearen Argitalpen Zerbitzua, 2004)
Even though there has been mach theorising on the suhject of crisis communication, there is neither theory nor plan defended by such a theory which serves to ward off a crisis. As an idea or approach, theory is basically ...