• The effects of implementing ISO 9001 in the Spanish construction industry 

  Prado Roman, Camilo; Del Castillo Peces, Carlos; Mercado Idoeta, Carmelo; Del Castillo Peces, Julian (Instituto de Economía Aplicada a la Empresa (Universidad del País Vasco UPV/EHU), 2017-11)

  [EN] The ISO 9001 Standard – a quality assurance standard for products and services – is well established in the construction industry, which is one of the major industries in the world, including Spain. The objectives of ...
• Supplier capacity and key account management performance: a stochastic frontier analysis 

  Ahmmed, Kawsar; Baten, Md Azizul; Hossain, Md Kamrul; Mohd Noor, Nor Azila (Instituto de Economía Aplicada a la Empresa (Universidad del País Vasco UPV/EHU), 2017-11)

  [EN] Taking the influences of operational, organizational and relational factors on key account management performance into account, present research examines the antecedent variables of key account management performance. ...
• Local Productive Arrangements and local development in non-metropolitan municipalities of Sao Paulo, Brazil 

  Alderete, María Verónica; Bacic, Miguel Juan (Instituto de Economía Aplicada a la Empresa (Universidad del País Vasco UPV/EHU), 2017-11)

  [EN] The objective of this paper consists in analysing whether Local Productive Arrangements (APLs) - the Brazilian version of a cluster- can improve the local development of their host municipalities. Most studies concern ...
• New challenges in franchisor-franchisee relationship. An analysis from agency theory perspective 

  Navarro Sanfelix, Guillermo; Puig, Francisco (Instituto de Economía Aplicada a la Empresa (Universidad del País Vasco UPV/EHU), 2017-11)

  [EN] Agency theory has been widely used in the franchising literature. This theory analyzes the contract relationships between the principal and agent and has been mostly applied to franchising in traditional sectors (e.g., ...

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