Browsing by Author "Barrutia, Jose M."
Now showing items 1-20 of 20
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Analyzing spatial vulnerability in cities by combining the analytic hierarchy process and geographic information systems: the case of Vitoria-Gasteiz, Spain
Etxebarria Miguel, María Carmen ; Aguado Moralejo, Itziar; Barrutia Legarreta, José María (Routledge, Taylor & Francis, 2023-08-03)Vulnerability in urban areas has been on the rise following the global political and economic restructuring processes that have taken place since the 1980s. This increase in vulnerability has sparked a growing awareness ... -
Calidad de servicio electrónico : una perspectiva integradora en un contexto de servicios puros
Gilsanz López, Ainhize (Servicio Editorial de la Universidad del País Vasco/Euskal Herriko Unibertsitatearen Argitalpen Zerbitzua, 2010-03-09)La importancia comercial de los servicios electrónicos mediante la aparición de las interacciones entre los clientes y las páginas Web en contextos detallistas online, y su gran potencial de crecimiento, justifican el ... -
Consumer Expertise or Credit Risk? An empirical analysis of mortgage pricing
Barrutia Legarreta, José María; Espinosa Alejos, María Paz (University of the Basque Country, Department of Foundations of Economic Analysis II, 2012)Loan mortgage interest rates are usually the result of a bank-customer negotiation process. Credit risk, consumer cross-buying potential, bundling, financial market competition and other features affecting the bargaining ... -
Drivers of exploitative and explorative innovation in a collaborative public- sector context
This paper studies multilevel networks, in which municipalities collaborate with higher tiers of government (upward collaboration), with peers (outward) and with local stakeholders (inward) to discover innovative ways to ... -
Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation
[EN]The COVID-19 pandemic has induced a process of digital acceleration and has likely changed the attitudes of local public managers toward information and communication technology (ICT). While this attitude change has ... -
Expanding the task-dominant value cocreation narrative: The role of consumer expertise, and social and mental processes
Eletxigerra Hernández, Ainhize ; Barrutia Legarreta, José María; Etxebarria Miguel, María Carmen (Sage, 2021-07-18)This research proposes an integral model of cocreation processes before, during, and after a trip affecting customer value and anteceded by tourist expertise. Beyond prevailing task-related (coproduction) processes and the ... -
Harnessing social interaction and intellectual capital in intergovernmental networks
Barrutia Legarreta, José María; Etxebarria Miguel, María Carmen (Emerald Publishing Limited, 2021-01-21)Purpose – Intellectual capital creation (ICC) in networks has been considered as central to the processes for responding to wicked problems. However, our knowledge on the factors that explain ICC in networks is limited. ... -
How does mindfulness relate to proenvironmental behavior? The mediating influence of cognitive reappraisal and climate change awareness
Apaolaza Ibáñez, Vanesa ; Paredes, Mario R.; Hartmann, Patrick; Barrutia Legarreta, José María; Etxebarria Miguel, María Carmen (Elsevier, 2022-07-10)Mindfulness has recently been identified as an antecedent of proenvironmental behavior. This study aims to consolidate and expand recent research findings by suggesting that mindfulness is associated with pro environmental ... -
Leading smart city projects: Government dynamic capabilities and public value creation
Barrutia Legarreta, José María; Etxebarria Miguel, María Carmen ; Aguado Moralejo, Itziar; Apaolaza Ibáñez, Vanesa ; Hartmann, Patrick (Elsevier, 2022-06)This research studied the effect of different combinations of government capabilities (innovation capability mix) on public value in smart city-framed innovation projects. The study drew on the public value theory, the ... -
Local sustainability processes worldwide: a systematic review of the literature and research agenda
Etxebarria Miguel, María Carmen ; Barrutia Legarreta, José María; Eletxigerra Hernández, Ainhize ; Hartmann, Patrick; Apaolaza Ibáñez, Vanesa (Taylor & Francis, 2017-07-13)This article presents a systematic literature review of 109 articles (1992–2015) dealing with Local Agenda 21 processes worldwide. It analyzes two essential elements of Local Agenda 21: (1) the holistic approach of the ... -
Marketing en redes sociales: conceptualización y aplicación a una empresa de servicios
Iriondo Buján, Itsaso (2022-12-14)[spa] El presente TFG es un análisis sobre la aparición de las redes sociales en lo que conocemos como estrategias de marketing tradicionales de las empresas. Debido a la aparición de internet como medio de comunicación, ... -
New highly innovative products: success factors in the front end (pre-development)
Vélez Gardoqui, Alexander (2018-02-23)El objetivo de esta investigación es contribuir a la mejora del conocimiento de los factores explicativos de los distintos resultados del pre-desarrollo de la innovación; es decir, el proceso precedente a la toma de decisión ... -
Place marketing examined through a service-dominant logic lens: A review
Eletxigerra Hernández, Ainhize ; Barrutia Legarreta, José María; Etxebarria Miguel, María Carmen (Elsevier, 2017-12-15)The traveler (or city-customer) should be viewed as a major co-creator of the value extracted from her or his destination (or city) experience. Consumer resources such as energy, mental disposition, expertise, or involvement ... -
Propuesta de un Marco Sistemático para la Identificación de Territorios de Interés y su Aplicación al caso Euskadi - Prefecturas de Japón
Ruiz de Azúa López, Imanol (2018)... -
Public managers’ attitudes towards networks: different motivations, different attitudes
The success of collaborative networks relies on interactions between participants, which involve costs and are uncommon. We argue that participation in interactions is explained by participation attitudes, which, in turn, ... -
Scrutinizing governments’ collaborative learning: Partner selection strategies and knowledge dimensions’ development
Barrutia Legarreta, José María; Etxebarria Miguel, María Carmen (Routledge, Taylor & Francis, 2023-07-06)Collaborative public innovation literature suggests that collaboration with multiple partners may provide the necessary learning to respond to the complex problems facing city governments. However, scarce research has been ... -
Service quality and students’ academic achievement
Peña Lang, María Begoña; Barrutia Legarreta, José María; Etxebarria Miguel, María Carmen (Emerald Publishing Limited, 2022-08-23)Purpose – This paper aims to propose and examine the relationship between students’ perception of service quality and dimensions and their academic achievement. Design/methodology/approach – Based on the resource-based ... -
The limits of incentives and information in promoting sustainable consumption
Marcos Díaz, Aitor (2023-07-10)La mitigación del cambio climático requiere de un cambio en los patrones de consumo actuales. Este cambio de comportamiento puede lograrse, en teoría, mediante estrategias estructurales (incentivos) e informativas ... -
Tourism experience co-creation: a service-dominant logic-driven model.
For some time now, new marketing paradigms are trying to set aside traditional and product-focused views of management and marketing strategies. Technological challenges, volatile customer needs, and alternative marketing ... -
Tourist expertise and pre-travel value co-creation: Task-related processes and beyond
Eletxigerra Hernández, Ainhize ; Barrutia Legarreta, José María; Etxebarria Miguel, María Carmen (Elsevier, 2020-12-06)Our knowledge of how tourists could co-create value in the pre-travel stage is limited. This should be particularly worrying for tourism providers, as they could gain competitive advantage by improving their understanding ...