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Now showing items 91-100 of 113
A review of higher education image and reputation literature: Knowledge gaps and a research agenda
(Elsevier, 2018-01)
Higher education institutions are investing increasing resources in order to achieve favourable perceptions among their stakeholders. However, image and reputation managementis a complex issue and how
stakeholders perceive ...
The lemon market of insolvency proceedings in Spain in the new normal: Information, asymmetry, and adverse selection problems
(Taylor & Francis, 2023-12)
Insolvency proceedings are strategic for the competitiveness of a national economy. The new law, but also new financial situation of organizations affect the new normal of insolvency framework. In Europe, standards aimed ...
Tourist expertise and pre-travel value co-creation: Task-related processes and beyond
(Elsevier, 2020-12-06)
Our knowledge of how tourists could co-create value in the pre-travel stage is limited. This should be particularly worrying for tourism providers, as they could gain competitive advantage by improving their understanding ...
A cost-benefit approach of consumers’ intentions to participate in highly co-creative tourism activities during and after COVID-19: Evidence from wine tourism
(Elsevier, 2023-08-25)
From a provider perspective, co-creation has contributed to design more personalized, authentic and memorable destinations and experiences. However, the COVID-19 outbreak may have changed consumers' interest in high-contact ...
The relationship between store image and store brand equity: A conceptual framework and evidence from hypermarkets
(Elsevier, 2011-09-13)
Retailers are making considerable efforts to improve their brand management. The challenge they face, however, is how best to integrate coherently their stores, as brands, and their various distributor brands (store brands, ...
Expanding the task-dominant value cocreation narrative: The role of consumer expertise, and social and mental processes
(Sage, 2021-07-18)
This research proposes an integral model of cocreation processes before, during, and after a trip affecting customer value and anteceded by tourist expertise. Beyond prevailing task-related (coproduction) processes and the ...
Can employee ownership and human resource management policies clash in worker cooperatives? Lessons from a defunct cooperative
(John Wiley and Sons Ltd, 2019-02-20)
[EN] The article analyzes the interaction between employee ownership, HRM policies and practices and
HRM outcomes in the world‘s biggest industrial worker cooperative for decades and now defunct
Fagor Electrodomésticos. ...
Antecedents of customer loyalty in residential energy markets: Service quality, satisfaction, trust and switching costs
(Taylor & Francis, 2007-01-05)
A conceptual framework is proposed that analyses the effect of perceived
service quality, customer satisfaction, trust in the energy provider and
perceived switching costs on customer loyalty in residential energy
markets. ...
Desarrollo de nuevas ideas de negocio mediante el aprendizaje activo
(Universidad del Zulia: Facultad Experimental de Ciencias, 2015-10-22)
[ES] El objetivo de este artículo es presentar las ventajas que ofrecen las metodologías activas de enseñanza frente a las tradicionales. En concreto, se plantea una experiencia de aprendizaje activo en la que los estudiantes ...
Corporate governance and procyclicality in a banking crisis: Empirical evidence and implications
(Elsevier, 2018-10-11)
This paper presents our analysis of a complete financial data set on the population of Spanish deposit institutions for the last credit cycle. This information is combined with details about the characteristics of the ...