The Experience Economy in a Wine Destination—Analysing Visitor Reviews
dc.contributor.author | Kastenholz, Elisabeth | |
dc.contributor.author | Cunha, Diana | |
dc.contributor.author | Eletxigerra Hernández, Ainhize | |
dc.contributor.author | Carvalho, Mariana | |
dc.contributor.author | Silva, Isabel | |
dc.date.accessioned | 2022-08-12T11:09:50Z | |
dc.date.available | 2022-08-12T11:09:50Z | |
dc.date.issued | 2022 | |
dc.identifier.citation | Sustainability 14(15) : (2022) // Article ID 9308 | es_ES |
dc.identifier.issn | 2071-1050 | |
dc.identifier.uri | http://hdl.handle.net/10810/57307 | |
dc.description.abstract | Wine tourism in rural territories, sometimes organised along wine routes, increasingly attracts visitors, tourism agents, wine producers and those responsible for developing rural territories. Wine tourism is located at the intersection of two distinct business sectors: the agribusiness-oriented wine production and the hedonic service/experience-oriented tourism activity. From the tourism perspective, the visitor experience is paramount and requires an understanding of its nature, conditioning factors and possible outcomes. This study analyses tourist experiences of the Bairrada wine route/Portugal, as reported by regional visitors on TripAdvisor. Results reveal not only the overall quite positive evaluation of these experiences, but also the importance of the aesthetic and educational experience dimensions, when applying Pine and Gilmore’s consumer experience framework. Diverse experience contexts contribute to a rich terroir experiencescape, where contents are far from limited to wine, wine cellars or wineries. These contexts seem to be connected distinctly to diverse experience dimensions, whose analysis should help regional developers understand the role of core resources and conditions for attracting, satisfying and delighting visitors. Additional understanding of the relationship between experience dimensions and outcomes, namely satisfaction and destination loyalty, should further help develop wine destinations more successfully | es_ES |
dc.description.sponsorship | This work was developed in the scope of the research project TWINE—PTDC/GES-GCE/32259/2017—POCI-01-0145-FEDER-032259, funded by the ERDF through the COMPETE 2020—Operational Programme Competitiveness and Internationalization (POCI), and national funds (OPTDC/GES-GCE/32259/2017-E), through the FCT/MCTES. AE receives a fellowship funded by Basque Government (IT-1354-19; POS 2019-1-0011; POS2020-2-0040; IKM 2020-1-0014; POS 2021-2-0002) and Feside Foundation. | es_ES |
dc.language.iso | eng | es_ES |
dc.publisher | MDPI | es_ES |
dc.rights | info:eu-repo/semantics/openAccess | es_ES |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | |
dc.subject | rural wine tourism | es_ES |
dc.subject | experience economy | es_ES |
dc.subject | experience dimensions | es_ES |
dc.subject | experience context | es_ES |
dc.subject | experience outcomes | es_ES |
dc.subject | Bairrada wine route | es_ES |
dc.subject | user-generated content | es_ES |
dc.subject | content analysis | es_ES |
dc.title | The Experience Economy in a Wine Destination—Analysing Visitor Reviews | es_ES |
dc.type | info:eu-repo/semantics/article | es_ES |
dc.date.updated | 2022-08-11T11:51:31Z | |
dc.rights.holder | © 2022 by the authors.Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https:// creativecommons.org/licenses/by/ 4.0/). | es_ES |
dc.relation.publisherversion | https://www.mdpi.com/2071-1050/14/15/9308 | es_ES |
dc.identifier.doi | 10.3390/su14159308 | |
dc.departamentoes | Economía financiera II | |
dc.departamentoeu | Finantza ekonomia II |
Files in this item
This item appears in the following Collection(s)
Except where otherwise noted, this item's license is described as © 2022 by the authors.Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https:// creativecommons.org/licenses/by/ 4.0/).